***************************************************************************= *** dorismail 02-Oct-2018 15:48:58 Message No 1135 ***************************************************************************= *** Author: "Noll, Carey E. (GSFC-61A0)" Subject: NASA Earth Science Data and Services Survey for 2018 Dear Colleagues, Recently, some of you may have received an email from the CFI Group on beha= lf of NASA. This message asked you to complete the NASA EOSDIS Annual Custo= mer Satisfaction Survey 2018. This survey is directed to users of NASA Eart= h science data and services, which includes the Crustal Dynamics Data Infor= mation System (CDDIS). The CDDIS is one of twelve NASA Earth Observing Syst= em Data and Information System (EOSDIS) science data centers evaluated by t= his survey. The purpose of this survey is to help NASA and the DAACs assess= customer satisfaction and improve future services. Suggestions from past s= urveys have been implemented to improve the tools and services offered by t= he CDDIS. Please participate! Your feedback affects our future performance and helps = to identify science needs. You will be able to take the survey for each DAA= C you use. This is your opportunity to influence the priorities of the DAAC= s, including CDDIS. Thank you in advance to all of you who are willing to s= pend a few minutes to complete the survey. If you did not receive a survey and wish to complete one or know of someone= who uses CDDIS and/or EOSDIS data and services who did not receive a surve= y, please contact NASASurvey@cfigroup.com The American Customer Satisfaction Index (ACSI) is the only national cross-= industry measure of customer satisfaction in the United States. NASA commis= sioned the CFI Group, an independent research and consulting organization, = to conduct a brief survey to rate the products and services NASA currently = provides from NASA's EOSDIS data centers. Please consider responding to thi= s survey; your input will help us to better serve our user community. Presentations of these results given to NASA Earth science are available at: https://earthdata.nasa.gov/about/system-performance/american-customer-satis= faction-index-reports Thank you in advance to all of you who are willing to spend a few minutes t= o complete the survey. Carey. ----- Ms. Carey Noll Manager, Crustal Dynamics Data Information System (CDDIS) Secretary, ILRS Central Bureau Secretary, GGOS Bureau for Networks and Observations NASA GSFC Code 61A Greenbelt, MD 20771 USA E-mail: Carey.Noll@nasa.gov Voice: (301) 614-6542 Fax: (301) 614-6015 WWW: https://cddis.nasa.gov Please do not reply directly to this message, but send comments and suggestions to IDS.central.bureau@cls.fr